Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne
Hotel in City of Carcassonne, Carcassonne
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.
This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Security/Safety, Business Services, and several others. This is a 5 star rated property and has over 1135 reviews with the average score of 8.9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.
This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Breakfast in the room
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Fruit
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Bar
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Special diet meals (on request)
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Kids' meals
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Wine/Champagne
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Snack bar
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Parking
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Private Parking
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Accessible parking
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Body scrub
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Body treatments
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Spa/Wellness packages
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Spa lounge/Relaxation area
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Tour or class about local culture
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Foot massage
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Facial treatments
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Hand massage
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Temporary art galleries
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Full-body massage
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Turkish/Steam Bath
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Massage
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Evening entertainment
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Body wrap
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Neck massage
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Spa
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Steam room
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Back massage
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Beauty services
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Spa facilities
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Board games/Puzzles
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Heating
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Family rooms
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Safe
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Wifi in all areas
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Air conditioning
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Elevator
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Smoke-free property
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Non-smoking rooms
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Soundproof rooms
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Pet friendly
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Hypoallergenic room available
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Meeting/Banquet facilities
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Fax/Photocopying
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24-hour front desk
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Laundry
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Dry cleaning
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Pet bowls
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Baggage storage
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Daily housekeeping
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Room service
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Private check-in/out
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Ironing service
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Concierge
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Invoice provided
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Wifi
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Free Wifi
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Internet
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Outdoor pool
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Terrace
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Sun deck
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Outdoor pool (seasonal)
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Garden
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24-hour security
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Key card access
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Smoke alarms
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CCTV in common areas
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Fire extinguishers
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Security alarm
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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Staff follow all safety protocols as directed by local authorities
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Face masks for guests available
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Access to healthcare professionals
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Physical distancing rules followed
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Cashless payment available
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Contactless check-in/out
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Beach chairs/Loungers
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Heated pool
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Pool with view
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Shallow end
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Fenced pool
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Swimming pool
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Beach umbrellas
Policies
The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from tue, sep 16, 2025 until wed, jun 10, 2026, swimming pool: closed from wed, jan 14, 2026 until mon, jun 15, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior King Room with Garden and Ramparts View
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Towels, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Childrens' cribs, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Classic King Room with Street View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Towels, Bathtub or shower, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetKitchenCoffee machine, Cleaning products, Electric kettleViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Charming Standard Single Room with One Double Bed
Room Type:
Double
Room Size:
15 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVBathroomSlippers, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Towels, Bathtub or shower, Shampoo, Private bathroom, ToiletServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetKitchenCoffee machine, Cleaning products, Electric kettleViewCity view, Inner courtyard viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Superior King Room with Terrace and Garden View
Room Type:
Double
Room Size:
20 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Towels, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockOutdoorsTerrace, BalconyLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed
Room Type:
Suite
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Soundproof, Hardwood or parquet floors, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockLiving AreaSitting area, Sofa, DeskBedroomExtra long beds (> 6.5 ft), Linens, Childrens' cribs, Wardrobe or closetViewViewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Family Room with One Double and Two Single Beds
Room Type:
Quad
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Towels, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetKitchenCoffee machine, Cleaning products, Electric kettleViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesFeather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Fold-up bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Junior King Suite with Single Sofa Bed
Room Type:
Suite
Room Size:
30 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Soundproof, Hardwood or parquet floors, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockLiving AreaSitting area, Sofa, DeskBedroomExtra long beds (> 6.5 ft), Linens, Childrens' cribs, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed with Terrace
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomSlippers, Bathtub, Towels, Shower cap, Bathrobe, Body soap, Conditioner, Hairdryer, Free toiletries, Toilet paper, Shower, Shampoo, Private bathroom, ToiletGeneralHeating, Key card access, Safe, Trash cans, Smoke Alarm, Carpeted, Soundproof, Hardwood or parquet floors, Air conditioning, Ironing facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVServicesWake-up service, Wake-up service/Alarm clockOutdoorsTerrace, BalconyLiving AreaSitting area, Sofa, DeskBedroomExtra long beds (> 6.5 ft), Linens, Childrens' cribs, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Cleaning products, Electric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Non-feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
